Monday, December 30, 2019

Student Code Of Professional Responsibility - 1077 Words

As members of Western College of Law, and, moreover, as members of the legal and academic communities, students must hold themselves to the highest standards of ethical behavior. An individual whose actions impugn the integrity of his self or herself necessarily impugn the integrity of the institutions and communities in which they are permitted membership. Moreover, those who would practice law have a sworn duty to the People, who must trust in the honor and integrity of their legal advocates and representatives. If the People lose faith in the law, the law loses its efficacy as a tool for the public good. Therefore, as protectors of the academic and professional ethics of this honorable profession, this board has a sacred duty to†¦show more content†¦Section IV (A)(1)(2) and (3) of the Student Code of Professional Responsibility (Student Code) dictates, â€Å"[a]ny conduct pertaining to academic or other University matters that evidences fraud, deceit, [or] dishonestyâ₠¬  constitutes a violation of the Student Code. Furthermore, it states, â€Å"[a]ny criminal act that raises serious doubts about the accused student’s honesty, integrity or fitness to practice law† constitutes a violation of the student code. Mr. O’Shea committed this act â€Å"purposefully† and â€Å"knowingly† in violation of section IV (B). The Committee should expel Mr. Oshea from Western College of Law. Admission to the State Bar will require that Mr. Oshea to prove that he â€Å"[i]s a person of good moral character, which may be proved by any evidence satisfactory to the court.† Furthermore, the State Bar often considers an applicant’s financial integrity. In Application of Taylor, the Supreme Court of Oregon denied the applicant, relying heavily on the evidence that the he had committed theft and that he had exhibited dishonest financial practices. Mr. Oshea’s offense covers both of these grounds with a single act. The Committee should apply the same logic to its decision. Though this recommendation is admittedly severe, the details Mr. Oshea’s actions clearly warrant expulsion. Mr. Oshea intentionally committed fraud. As a law student, he cannot reasonably claim ignorance to the illegality of his actions. Additionally, Mr. O’Shea stole a sum of

Sunday, December 22, 2019

Should The Prison Be Allowed An Institution Be Stripped...

What are two ways an inmate may acquire access to substances while incarcerated? What is the overall effect once substances are inside the institution? In your opinion should every visitor entering an institution be stripped searched or to what degree? The prison typically houses a population of over 1,200 inmates, and since Bill C-10, one of the major concerns for prisons has been overcrowding in Provincial, Territorial, and Federal correctional facilities by increasing the number of mandatory minimum sentences. It is worthy to note that factor, because it does affect the hardship and destitution that the inmates experience. Due to the difficulty of adjustments into the prison setting, and the psychological and physical trauma that is†¦show more content†¦Sometimes two inmates will stage a fight to divert attention—then a package flies over the wall, occasionally disguised inside a tennis ball or even a dead pigeon. Prisoners quickly crowd around a newly arrived parcel, keeping officers (who they also call ‘’screws’’) back before they can arrive in sufficient numbers, and hiding the chosen recipient from view while the inmate seals and hides the goods within the cavities in their body par ts, which is also referred to as ‘’plugging’’. That brings us to the next most common method, which is plugging. As you might imagine, plugging can be hazardous. Prisoners are occasionally shuttled to a nearby hospital so buried items can be retrieved, and most of the inmates who use this method will be required internal stitches. As addressed in the textbook, condoms and lubricant are made freely available to prisoners to promote sexual health, but they are also used for ‘’plugging’’ method, and can be used to â€Å"smooth the passage† for the inmate who has stashed these substances in their rectum. Often the inmate who plugs the newly arrived drugs in the yard won’t be the final recipient of the package, but merely an accommodating mule. Last but not least, the most significant method is corrupting an officer, which sadly happens more often than not. Many prisoners claim that their best options are wayward staff members, or as they refer to them, â€Å"bent screws.† This occurs (or has been reported more) in UK and

Saturday, December 14, 2019

Motivational Methods Hcs 325 Free Essays

Motivational Methods There are various motivational methods that are used in the workplace. There are three motivation theories; equity theory, expectancy theory, and goal-setting theory. In an organization, motivational methods are used to improve and prepare staff members for implementation of new policies. We will write a custom essay sample on Motivational Methods Hcs 325 or any similar topic only for you Order Now Motivational success depends on what methods are used and what the exact motivation is. One theory of motivation is equity theory. The essence of the theory is that perceived inequity is a motivating state—that is, when people believe that they have been inequitably treated in comparison to others, they will try to eliminate the discomfort and restore a sense of equity to the situation† (Lombardi, 2007, p. 284) . In an organization, not everyone will get along; there will be disagreements and even arguments. When a worker is dissatisfied with their job they will become less interested and invested in it. They will not work as hard as they once did which affects the team as a whole. A worker may even quit or be transferred if they perceive inequity (Lombardi, 2007, p. 84). A way for a supervisor to correct this situation is to communicate the intended value of rewards given, by doing so; the worker feels like it is less of a competition and will strive toward the goal of getting a raise or promotion. â€Å"Social science research suggests that people are most likely to internalize norms when they feel autonomous, competent, and related to others† (Bartlett, 2009, p. 1895). An important goal is for an employee to feel like they are an important part of the team. The expectancy theory is based on the question: â€Å"What determines the willingness of an individual to work hard at tasks important to the organization? (Lombardi, 2007, p. 284). If an organization is preparing for a change in policy, the supervisor must get their staff prepared for the change. In most cases, the workers feel fine with the policy they currently have and are reluctant for change because it disrupts work patterns for a while. The supervisor should let their team know of the importance of the change as well as take small steps to build up to the impending change. With the ever changing workforce characteristics such as age of the average worker, and workers waiting l onger to retire, there is a great range of workers and with that, a greater range of needs. Changing workforce characteristic may impact the effectiveness of pay, reward, and recognition systems if demographic-based generational differences in the workforce translate into norms at expectations and motivation† (McGinley Meese, 2011, p. 82). A way to motivate workers with this theory is for the supervisor to clearly link effort and performance, link performance to work outcomes, and choosing work outcomes valued by the individual† (Lombardi, 2007, p. 285). When an organization needs its departmental supervisors to prepare staff for change, the expectancy theory can be used to motivate workers. For example, if a department is going under a new policy, the workers in that department will have to adapt, a way to ensure a smooth adaptation is for the supervisor to set goals and expectations that need to be reached as well as provide rewards for those who follow protocol on a regular basis and explain what the rewards are and their criteria beforehand. Positive reinforcement will increase the frequency of desirable behavior by making pleasant consequence contingent on its occurrence (Lombardi, 2007, p. 88). The goal-setting theory â€Å"is that task goals can be highly motivating if they are properly set and if they are well managed† (Lombardi, 2007, p. 285). For the goal-setting theory to work, supervisors and team members must work together to set the right goals in the right ways (Lombardi, 2007, p. 285). In the case of preparing for change, the goals should be to have a smooth transition, in order for this to happen, everyone must work together. It cannot be just one person pushing the others to reach a goal. If the supervisor want to make their staff feel competent and capable of doing a good job they will have to â€Å"select workers with ability, train workers to use ability, support work efforts, and clarify performance jobs† (Lombardi, 2007, p. 286). When goals are specifically set there is a greater outcome for success. For example, in a wound care facility a goal for one worker is to complete inventory in 45 minutes twice a day; the worker will have a clear understanding of what is expected of them rather than the supervisor to tell the worker â€Å"get the inventory done today†. Rewarding the accomplishment of a worker will reinforce good work ethic and ensure greater outcomes in the future. When an organization wants to make changes, it affects everyone, from the top to the bottom. In order for the changes to be implemented in an effective manner, motivation among staff is needed. Providing positive reinforcement when a task is continuously done correctly can ensure that the task will continue to be done correctly. Implementing any one of the three motivational methods discussed will make any change a smoother transition. Keeping workers motivated to do their job will increase productivity and provide better outcomes for the organization. References Bartlett, K. T. (2009). Making good on good intentions: The critical role on motivation in reducing implicit workplace discrimination. Virginia Law Review, 95(8), 1893-1972. Lombardi, D. J. , Schermerhorn, J. R. , Kramer, B. (2007). Health Care Management. Hoboken, NJ: John Wiley Sons. McGinley, J. , Meese, T. (2011, March). Intelligence Community Assessment: Generational differences in workplace motivation. American Intelligence Journal How to cite Motivational Methods Hcs 325, Essay examples

Friday, December 6, 2019

Legal History of Bangladesh Short free essay sample

System has developed gradually in Bangladesh with her growth as a nation over the centuries. We will write a custom essay sample on Legal History of Bangladesh Short or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Before the advent of British rule this part of the country was under Mughal rule. The Mughals seized power from the Turko-Afghan sultans who ruled the country since the beginning of the 13th century. It was under the Hindu ruler (Aryans) for 1500 years before and after the beginning of Christian era when they conquered the land by vanquishing the indigenous people. During the Turko-Mughal rule the country formed the eastern part of Subah Bangla and, during the British rule, eastern part of the province of Bengal. Historical development of Legal System of Bangladesh: Legal history of Bangladesh can conveniently be studied under five important periods — Hindu Period, Muslim Period, British Period, Pakistan Period and after independence (or Bangladesh period History Development of Legal System in Bangladesh: Hindu Period to Pakistan Period Md. Ziadul Islam Chowdhury Sadi Department of Law University of Dhaka Legal System has developed gradually in Bangladesh with her growth as a nation over the centuries. Before the advent of British rule this part of the country was under Mughal rule. The Mughals seized power from the Turko-Afghan sultans who ruled the country since the beginning of the 13th century. It was under the Hindu ruler (Aryans) for 1500 years before and after the beginning of Christian era when they conquered the land by vanquishing the indigenous people. During the Turko-Mughal rule the country formed the eastern part of Subah Bangla and, during the British rule, eastern part of the province of Bengal. Historical development of Legal System of Bangladesh: Legal history of Bangladesh can conveniently be studied under five important periods — Hindu Period, Muslim Period, British Period, Pakistan Period and after independence (or Bangladesh period). HINDU PERIOD: Introduction Sources of Law Legal system in Bangladesh under Hindu period is also known as Aryan legal system because during Hindu period law and legal system were mainly developed by Aryans who migrated from central Asia[1]. After coming to India the Aryans followed certain norms in their conduct with one another. The rules of conduct (achar) of each class included religious observances which were binding, and violation of the same was expiated by the rituals of penance (prayaschitta). The Brahmins, the priestly class, helped the wrongdoers in performing those rituals. Those rules of conduct were called dharma and included duties and obligations. In course of time it became the dharma of the king to compel the people to observe their rules of conduct and the Brahmins, as the repository of knowledge of those rules, advised the king in administering the same. Legal obligations and their violations were

Friday, November 29, 2019

Lab Report Surfactant Essay Example

Lab Report Surfactant Paper Surfactant is produced to make it easier for people to breath by reducing the surface tension of the water molecules that primarily compose the walls of the alveoli; it helps them to not tick together. For this experiment, we will be using milk and food coloring to represent the water (milk) and gas (food coloring) in the respiratory system. Because know milk is non-polar and food coloring is polar, my hypothesis predicts the two will not mix voluntarily at first, but the soap acting as a surfactant, when added, will help the two liquids mix together. Materials (Part on: water surface tension) 1- A penny 2- A dropper 3- Water 4- Paper towels (Part two: surfactant) 1- Milk 2-2 different color food coloring 3- Dishwashing soap 4- Cotton swab 5- A mall clear dish 6- Timer Paper towel 8- Water Method (Part one: water surface tension) 1- Place the penny in a flat area 2- Fill a dropper with water 3- One by one add the drops of water to the top of the penny 4- Measure how many drops fit until the drops break the surface tension of the water. Record results the results table 6- Placed the dish in a flat steady surface. 7- Then poured the milk making sure the whole bottom of the dish is covered. 8- Add four drops of food coloring to the center of the dish. 9- Let it rest for two minutes and then measure how far the coloring expanded. 10- Record in the exult chart 11- Dip the cotton swab in soap 12- Place the end of the cotton swab in the middle of the dish containing the milk and the food coloring. 13- Observe what happens to the food c oloring and record the result in the results chart. 4- Throw away the liquids and leave station clean after recording results. Results The average drops of water that a penny can hold without spilling the water is 24 drops. In my experiment the results were the following: Trial number Number of drops Try one 25 Try two 22 Try three 26 When the coloring was placed in the milk at the beginning, it didnt expand wrought the milk as quickly as when the soap was added. Without the soap Expanded 5 ml/min from the center. With the soap Expanded at CM/ sec from the center. We will write a custom essay sample on Lab Report Surfactant specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Lab Report Surfactant specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Lab Report Surfactant specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Conclusion My hypothesis is accepted. After I applied the drop of soap to the milk, the food coloring spread around. Why? At first, the food coloring just sat on the surface of the milk. Thats because food coloring is less dense than milk, so it floats on the surface. The milk didnt mix with the food coloring in the beginning because it wasnt stirred together. The soap reduces the surface tension of the ilk by dissolving the fat molecules, which is why whole milk works better. The surface of the milk outside the soap drop has a higher surface tension, so it pulls the surface away from that spot. The food coloring moves with the surface, streaming away from the soap drop. Due to the convection that results from the moving surface, the food coloring may be drawn down into the liquid, only to appear rising again somewhere else. When the soap finally gets evenly mixed into the milk, the action stops.

Monday, November 25, 2019

How to Define Project Success

How to Define Project Success Introduction Projects pose new opportunities and new challenges that are defined by their peculiarities. Projects as a phenomenon could be described by the following words: â€Å"limited, temporary, innovative, unique, and multidisciplinary† (Ika, 2009, p. 6). It is not surprising that a whole branch of management is nowadays devoted to this phenomenon. One of the related aspects that remain unsolved is that of project success and its assessment.Advertising We will write a custom essay sample on How to Define Project Success? specifically for you for only $16.05 $11/page Learn More At the dawn of the project management, it was common to define the success with the help of the â€Å"iron triangle† which consists of time, quality, and costs. However, as the scientific and empirical material accumulated, it became evident that these three characteristics, important as they may be, are not enough, and the perspectives from which a project can be as sessed are extremely numerous (Ika, 2009). Apart from that, some factors of project success can be described as â€Å"implicit†, vague (such as, for example, customer’s satisfaction), and they are particularly difficult to assess (Ika, 2009). As a result, the question of defining projects success remains open. According to Welch-Devine (2012), one of the main problems that prevent scientists from creating valid guidelines for project evaluation is the absence of a clear, consistent definition of success in general. The author proceeds to point out that most works attempting to define success remain vague. Ika (2009) describes similar difficulties and, in fact, proceeds to explain the reasons due to which success as a notion is so challenging to define. At the same time, this problem does not appear to prevent researchers from attempting to suggest frameworks of project success assessment. In fact, recognizing the opinion that the notion of projects success leaves room for interpretation seems to be beneficial for studies: it encourages researchers to take into account a bigger scope of situations. The position of Welch-Devine (2012) is understandable since the vagueness of terms is not appreciated by science, and project success could certainly be defined as a term. However, it should be admitted that the multidimensional, complex nature of the notion makes it especially difficult to provide a valid definition of success (Ika, 2009). At the same time, defining success for particular projects seems to be a more manageable task. Definitely, the results of any project need to be studied from numerous points of view, but the scope of issues that is embraced by the general notion of success is much more extensive and much less assessable. It could be therefore concluded that defining the process of project success measurement may turn out to be more manageable and important than defining the notion of project success in general.Advertising Loo king for essay on project management? Let's see if we can help you! Get your first paper with 15% OFF Learn More The Points to Be Criticized According to Ika (2009), it is not uncommon for project management researchers to assume that the meaning of the notion of success is obvious (p. 6). This means that the problem of its definition is simply ignored. Alternatively, it may be solved by bringing in the notion of failure, which appears to be just as vague and relative as that of success (Ika, 2009). At the same time, it should be pointed out that in the context of project management both the ideas of success and failure are not always sufficient to describe the projects outcome. This happens due to the fact that the success of a project should be regarded from different perspectives (Ika, 2009). The examples for this point of view will be provided further in the paper. Therefore, it is useless to deny that the notion of success is not defined and stays vague the time being. It is also understandable that vagueness is not scientifically appreciated. However, it should also be pointed out that the notion of success is not the only vague term that is used in scientific studies. The attempts at defining the concept are definitely worth attention. At the same time, the attempts at creating a framework for the assessment of the success of particular project can turn out to be just as useful, especially right now, when the general phenomenon is not completely defined. To prove that the studies of the process of project success assessment are just as challenging and important as those of the generalized notion of success, we are going to dwell on the relativity of the issue and the interrelation of the concepts of success and failure. Project Success Definition While the generalized notion of success is indeed extremely broad, the assessment of every project success cannot be limited to the iron triangle as well. Instead, it is a complicated issue that requires extensive research. The Relativity of Failure and Success One of the factors that complicate the process of defining any projects success is the fact that it should be regarded from different perspectives. It is obvious that the various groups of stakeholders have different aims, and the research by Davis (2014) provides a consistent illustration to this fact. According to this research, a project manager is first and foremost interested in the costs of the project, and only then in the quality, while it is of primary concern for the customer. Apart from that, according to the study, the levels of quality which can satisfy the managers do not necessary coincide with those expected by the customer. Besides, while the mentioned factors are the most important for the selected groups of stakeholders, they are not the only ones that matter.Advertising We will write a custom essay sample on How to Define Project Success? specifically for you for only $16.05 $11/page Learn More For example, recent studies have underlined the importance of social and ecological outcomes which corresponds to the modern environmentalist trends and should be respected by a responsible company (Welch-Devine, 2012).  Apart from that, it could be useful to mention the difference between project management success and that of the project itself. Definitely, the two notions are interrelated, but the success of either does not immediately depend on or trigger the success of the other one (Bryde, 2003).  Still, the success of project management is, in my opinion, one of the components of the overall projects success that needs to be taken into account.  In order to provide the examples for this paper, Toyota Camry project is going to be described. Even though in 2008 Toyota officially left General Motors behind, becoming the largest car company in the world, that very year the company recalled more than 4 million vehicles. In 2010, another 2.3 million c ars were recalled, and the company admitted being in a crisis caused by the poor quality of its products (Andrews, Simon, Tian, Zhao, 2011). Technically, this crisis was caused by the mismanagement of a number of failed projects, for example, that of Toyota Camry, one of the models that were massively recalled because of acceleration problems. The first reports about these problems appeared in 1999, but the company denied being responsible for it. From the point of view of managers, at the time the project was a success: it was successfully carried out in accordance with the new cost-saving program (due to which the quality of the constituents was not exactly satisfying) and was being sold, bringing profit to the company (Andrews et al., 2011). However, such a project assessment was valid only in the short-time perspective.  From the point of view of the customers, a car with accelerating problems is a failure. Moreover, given the dangers connected to this particular kind of diff iculties, it is evident that the trust of the customers was reducing, and the reputation of the company was getting damaged. Later, Toyota further decreased customers satisfaction through a remarkably incompetent crisis management strategy. It appears, that the company refused to realize that while the success of a project can be assessed from the point of view of its management, other stages of a products life must also be taken into account. The Interrelation of Failure and Success While some of the aspects of the interrelation of failure and success have been mentioned in the previous section, there is more to be said in this respect.Advertising Looking for essay on project management? Let's see if we can help you! Get your first paper with 15% OFF Learn More The big picture. Taking into account the big picture does not presuppose an unjustified broadening of the studies limits. It is obvious that the contribution of the project to the companys development is an important part of its success. The problem of Camry car project was neglected by Toyota for more than seven years mostly due to the fact that the companys success made its managers overly optimistic (Andrews et al., 2011). The company is still recovering from the damage dealt to its reputation, partially because it failed to assess the level of successfulness of their products and compare the worrisome tendency to the big picture in a proper way. A consolation prize: learning the lesson. Still, as we know, Toyota Camry has not disappeared from the market, and nor did other projects that proved to be unsuccessful from the point of view of the 2007 recall. Having learned its mistakes, Toyota pays more attention to the quality of its products and to the customers satisfaction. It ca n be proved by the fact that last year Toyota recalled more than 6.5 m cars worldwide (Rankin, 2014, para. 2). Even though this does not sound like success, it should be pointed out that the vehicles were recalled because of the problems that have been detected by the company but that had not led to any kind of trouble. To compare, General Motors also has to recall a number of cars, but this companys negligence has allegedly caused 13 deaths (Rankin, 2014, para. 14). Toyota has obviously learned the lessons of its failures and implements the new knowledge for new projects. It should be pointed out that the analysis of a project success is particularly important from the point of view of gaining experience. Scientific Guidelines All the information presented above proves the fact that the notion of project success is an extremely relative and complex issue. At the same time, it does not mean that a projects success cannot be measured. Quite the oppose: a projects success can and shou ld be measured; it is the notion of success as a whole that does not necessarily require a static definition in the context of a particular case study. Such an approach could cause difficulties and vagueness which is never appreciated in the scientific circles. However, it does not prevent researchers from finding generalized and universal frameworks for project success. For example, Todorović, Petrović, Mihić, Obradović, and Bushuyev (2015) suggest a framework that instructs a manager to take into account the key performance indicators that â€Å"represent a set of measurable data used for evaluating and measuring performances in implementation phase† (p. 774). While the authors do provide the examples of such factors, they do not attempt to enumerate them or to define the level of success for them. The resulting framework is not vague; it is schematic indeed, but it offers a structure of assessment for almost any kind of project. Being very flexible, it prov ides guidelines without constricting the researcher and encourages open-minded thinking. Conclusion Upon criticizing certain tendencies in project success assessment, the following points have been presented in this paper.  While the attempts at defining the notion of success have been made throughout the past decades, it appears that this problem has not been solved yet. Technically, the dichotomy of failure and success may be not a suitable framework for the assessment of a projects results. The assessment of every projects success is a complex process that is supposed to incorporate the investigation of its results perceived from numerous perspectives.  This does not mean that the success of a project cannot or should not be assessed. Quite the opposite: a consistent analysis of a projects success can provide the company with invaluable experience. It is obvious that if an existing framework is suitable for any particular case analysis, it should be used. Still, an analysis m ust not be limited to the usual guidelines. In case a company desires to learn and develop, its managers need to be open-minded about everything, including the assessment of project successfulness. References Andrews, A., Simon, J., Tian, F., Zhao, J. (2011). The Toyota Crisis: an Economic, Operational and Strategic Analysis of the Massive Recall. Management Research Review, 34(10), 1064-1077. doi:10.1108/01409171111171474 Bryde, D. (2003). Modelling Project Management Performance. International Journal of Quality and Reliability Management, 20(2), 229-254. doi:10.1108/02656710310456635 Davis, K. (2014). Different Stakeholder Groups and Their Perceptions of Project Success. International Journal of Project Management, 32(2), 189-201. doi:10.1016/j.ijproman.2013.02.006 Ika, L. (2009). Project Success as a Topic in Project Management Journals. Project Management Journal, 40(4), 6-19. doi:10.1002/pmj.20137 Rankin, J. (2014, April 9). Toyota Recalls More Than 6.5m Cars over Steering an d Seat Problems. The Guardian. Web. Todorović, M., Petrović, D., Mihić, M., Obradović, V., Bushuyev, S. (2015). Project Success Analysis Framework: a Knowledge-Based Approach in Project Management. International Journal of Project Management, 33(4), 772-783. doi:10.1016/j.ijproman.2014.10.009 Welch-Devine, M. (2012). Searching for Success: Defining Success in Co-Management. Human Organization, 71(4), 358-370. doi:10.17730/humo.71.4.y048347510304870

Thursday, November 21, 2019

Biofilms Essay Example | Topics and Well Written Essays - 1250 words

Biofilms - Essay Example During the attachment, the initial colonists, characterized by weak van der Waals forces adhere to the surface which would anchor themselves permanently using adhesion molecules for instance pili, if not separated (Allison 29). The first colonists enhance the arrival of other cells through diverse adhesion hence building complex matrix that holds the biofilms together. Due to the weak van der Waals forces, not all the cells are able to attach themselves to the surface (Romeo 17). Others would anchor themselves to other colonists or the matrix; once the process of colonization has commenced biofilms grows and expands through combination of both cell recruitment and division (Wooldridge 41). The biofilms thrives in solid substrates exposed to/ or submerged in aqueous solution. However, there are many species of archaea and bacteria living in the matrix of excreted compounds of polymeric nature. Through the matrix is for facilitating communication among the cells and protecting them through physical and chemical signals (Brogden 12). However, some biofilms are characterized by water channels that assist in distribution of nutrients and signaling the molecules contained. The matrix formed it strong enough that in some cases, it would make the biofilms fossilize (Romeo 22). One of the common examples of biofilms is dental plaque; which is formed when the biofilms coating that builds up and turns teeth yellowish that when not removed regularly would cause dental caries. Some examples include archea, bacteria, fungi, filamentous and single cell algae diatoms, and protozoa (Brogden 28). Microbial biofilms lead to equipment damage, medical infection, energy losses and product contamination. They can cause infection of artificial heart as the colonization may present dire need for amputation or additional operations of it may

Wednesday, November 20, 2019

Apologetics Essay Example | Topics and Well Written Essays - 500 words - 1

Apologetics - Essay Example On the other hand there have been apologetics that believe in religious pluralism and attempt to spread the message that all religions lead to the same god. This paper examines the statement of the apologetics and discusses what such statements mean. Hutchison (2003) asserts that religious pluralism is a type of interfaith dialogue that is conducted between people with from different religions to bring down tensions and conflicts in their religions. The concept gives rise to statements such as All Religions lead to the same God or that many paths lead to the one God and so on. Religions such as Hinduism, Sikhism, Buddhism and others practice ‘universalism’ with a ‘Inclusivism’ mindset where gods from other religions are tolerated, accepted and members of other religions can be allowed to stay in peace. On the other hand, religions such as Islam, Christianity and other practice ‘Particularism’ with a ‘exclusivist’ mindset. These religions are not ready to accept other religions and call followers of other religions as pagans, heathens, infidels, unbelievers and so on and may take up crusades like Christians and Jihads like Muslims. Hutchison (2003) argues that religious pluralism is a much better way of resolving religious and sometime political conflicts and he endorses the belief that all religions lead to the same god. If the arguments for or against a particular god were limited to only theological discussions and arguments, then no harm would be done. However, religions hold much greater control over politics and passions of people an religious intolerance and issues are used as the flash point and reasons to settle other scores. The moot question is why does one believe in a particular religion and god and what does a person ask for when he is fervently offering prayers. Does the person pray to god to find a solution to his own financial and personal problems or does he pray that the neighbor also face the same problems? In a

Monday, November 18, 2019

The Correlation between obesity and poverty Annotated Bibliography

The Correlation between obesity and poverty - Annotated Bibliography Example The BMI of normal people lies below 25 kg/m2 (Kopelman, Caterson, & Dietz, 2010). According to Smith (2009), the BMI of an overweight individual lie between 25 kg/m2and 30 kg/m2, while the BMI of individuals suffering from obesity exceeds 30 kg/m2. Through studies, it has become apparent that obesity correlates with poverty. According to Smith (2009), poverty can lead to obesity, and at the same time, obesity can lead to poverty. Studies have shown that obesity and poverty can have a direct or indirect influence on each other. It is apparent that overweight and obesity correlate with poverty because most people do not afford healthier diets (Lane, 2006). Based on calories; diets composed of fish, whole grains, and fresh fruits and vegetables enhance normal health, but they are far more expensive than diets consisting added fats, added sugars, and refined grains (Lane, 2006). In some American communities, local convenience stores do not offer vegetables, fruits, or other fresh, whole, and real foods. In an urban setting, an individual should have a car in order to access real foods that rural markets offer. Research shows that an attempt to reduce food expenditure tends to drive individuals toward added fats, added sugars, and refined grains, which have a likelihood of causing obesity. On the other hand, being obese can make an individual poor because obesity and overweight bring about various kinds of sicknesses. Sick individuals spend most of their time in hospitals and other health institutions, thus such individuals are not economically productive (Bolin & Cawley, 2007). Diseases associated with obesity include heart disease, type 2 diabetes, obstructive sleep apnea, osteoarthritis, and cancer (Blass, 2008). Those people who are suffering from obesity related ailments develop a weak health and cannot be able to contribute toward income generation in a significant manner. Diseases such as diabetes, heart

Saturday, November 16, 2019

Discharge Planning And Processing Nursing Care Nursing Essay

Discharge Planning And Processing Nursing Care Nursing Essay Nursing is a profession within the health care sector focused on the care of individuals, families, and communities so they may attain, maintain, or recover optimal health and quality of life. Nurses may be differentiated from other health care providers by their approach to patient care, training, and scope of practice. Nurses practice in a wide diversity of practice areas with a different scope of practice and level of prescriber authority in each. Many nurses provide care within the ordering scope of physicians, and this traditional role has come to shape the historic public image of nurses as care providers. However, nurses are permitted by most jurisdictions to practice independently in a variety of settings depending on training level. In the postwar period, nurse education has undergone a process of diversification towards advanced and specialized credentials, and many of the traditional regulations and provider roles are changing. Nursing care is understood as being particularly crucial during patients recovery from serious illness or injury. Classically, it was thought that people requiring these services were probably people who were bed ridden. The objective of health services delivery is not only to care for bed ridden people but also anybody else that have a condition that is reducing their quality of life. It is known that some diseases significantly reduce the quality of life led by individuals and not by necessarily sending them to bed. The aim of healthcare today is to assist any person with any disease, ailment or any form of suffering to recover and have a joyous and creative life. Another factor that makes a nurse to be specifically suited to their job is because they are trained about community care. They deliver care in the context of the whole community. They are able to reach the society or community and teach or assist them on the best way to care for various people needing care in a society. Psoriasis is a non-contagious disease that affects a peoples skin. It is found in a class of diseases that are described as immune mediated. It occurs when a persons body starts sensing the skin cells that are foreign cells of disease causing microorganisms hence reacting against them. For this reason, the body responds to this faulty signal by producing more skin cells. The patients skin cells in the affected places divide up to 10 times faster and lead to accumulation of dead cells on the surface. The skin of the patient appears to have a red plaque that is covered with white rashes. This disease is particularly acutely irritating and is probably the most frustrating and unpredictable skin disorder. This disorder is also the most inexplicable and continual skin illnesses. Some parts of the body are more affected by this disease than others. These include the scalp, elbows, and knees. Some other parts are affected but on rare instances. They include the soles, the palms, and the fee t. Commons symptoms of psoriasis include reddening of the skin with white or silvery scales occurring at the top. These areas can be exceedingly sore and may crack and bleed occasionally. In most cases, the affected patches expand and coalesce forming large and continuous patches. In other instances, this disease may affect the nails where nails become rough, crumbled or even detached from their bed. Another symptom that health care providers look for in diagnosing psoriasis is crusts, scales or plaques on a persons scalp. There are various aspects of care that a nurse considers during care delivery. These are sometimes utilized by professional nurses as a checklist to ensure that the care is all inclusive, and the process of recovery is holistic. The main aim of this assignment is to address the nursing care of a patient with psoriasis based on two aspects of care which include patient education and discharge planning and process. Patients Education of Psoriasis Patient It is essential in the nursing care process of a patient with psoriasis to be educated and advised on how to live with the society, to avoid psychological torture and lastly to meet the prescribed medical instruction. The Patients are reported to face stigma and antagonism by such other people in the society. They become less indispensable resource to the society and hence said to experience negative attitude for the firsthand. They have seen how a single look on them initiates talks among people among other forms of stigmatization. Nurses teach patients to become ambassadors of truth. The society mistreats its members through stigmatization because of ignorance. The nurses also educate patients on how to protect friends, relatives and other members of the community (Smith et al, 2002). Moreover in Medical care, the nurse give educational care techniques including assistance on the application of the medicine, monitoring the progress of the patient and advising the patients on the fa ctors that aggravate psoriasis. Secondly, the nurses have noticed that the patients due to stress are currently suffering from psychological disorders such as post traumatic stress disorders and anxiety. They feel neglected and thus they need psychological education. Some of the nurses collaborate with psychologists to educate both the society and the psoriasis patients. In most case, nurses find themselves in a situation where the psychological health of the patient is crucial. Some patient feel like their image has been dented after they suffer from a psoriasis attack. The nurse has to respond to this by educating the patient on how to deal with these psychological problems. Sometimes, the patient is so psychologically affected that the nurse has to refer the patient for specialized counseling among other interventions. Bearing in mind the wide spread nature of psoriasis nurses come up with a way of assisting the society. The challenge that nurses face is lack of an elaborate system of reaching the society in order to educate them. The patients are advised on how to live healthy and boost their self-esteem. Nurses take this opportunity to educate parents and guardians how to handle the case and enhance the recovery of the patient. These educational programs are currently found to improve the health of the patient and to reduce stigmatization directed to the skin infections victims. Also in some cases, nurses organize members of the public into groups which have initiated some sports or even meditation. Other benefits of these sports are they help to deal with behaviors such as scratching. Furthermore other patients educational campaigns carried out by the nurse are to educate the patients and the society on the symptoms and origin of the disease thus clearing misconceptions in peoples mind. For example, some people believe that psoriasis is a sign of a curse, due to this they fail to take the medication and the advice seriously. It jeopardizes the process of treatment exceedingly and seriously. It may even increase stigma; people do not want to get close or in contact with a cursed person. Even when such people should be giving care, they stay away due to unreasonable fear. It becomes the responsibilities of nurses to shed more light on psoriasis. Friends, family, and people living with the affected individuals are educated to provide the necessary support for the patient. Lastly, the nurses are currently educating the patients who ignorantly fear to access the medical services due to been noticed that medical services will save them a lot from the disease. In some cases, it may disappear, in others it does not; thus, medical help is required. Additionally, it may leave an individual with extraordinarily large psychological problems that require specialized assistance. In most cases, nurses know specialists who can counsel and help the patient to fully recover. Nurses offer their advice regarding medical care and refer the patient for further counseling and peer support. In home care, the nurses are also educating the patients on how to handle stress. Medically, it is known that the careless and irresponsible behaviors that people develop during the stress cause psoriasis. Such behavior may include rubbing of hands and face. Stressed people have destructive tendencies of holding into anything and bringing things in contact with their faces. During care of a patient or other members of the community, the nurses shed more light on these issues so that people can lead a more informed life. They are also advised to protect themselves against excessive exposure to sunshine that can aggravate psoriasis especially during the summer periods. It is a method of illnesses prevention in a community, as observation of such basic rules can keep psoriasis at bay, at least for some people for some time (Walji et al, 1994). Thus in summary, the nurse has been carrying out the patients education across the medical services, stigmatizations and stress from other people, misconceptions and myths about the origin of the disease, treatment methods, society approach to psoriasis victims and lastly on how to handle psychological perception found to affect them adversely. Discharge Planning and Processing of Nursing Care Acute based care hospital discharge planning and process starts immediately upon admission in the hospitals. In most cases it is found to ensure that the nurses follow the right psoriasis disease medical guidelines and system (Fabian et al, 2011). It is defined as a multi-disciplinary nursing approach by the nurses and other medical practitioners to the patients signs, treatment process and discharging means. It involves several planning process, as described below. Immediately after admission of the patient, the first step in the nursing care designing planning and process is to examine the skin in general circumstances. The nurse should contact this within three hours. At the same time the patient is prepared for discharging through contacting the Medicare organizations such as insurance. At the same time the nurse should interview the patients about the problems linked to the disease, when did it start, what are some of the medications the patient accessed before and lastly, whether they have any hereditary problem of the disease across their family lineage. The next planning process is the nurse to describe the information given in line to the prevailing psoriasis diagnosis where the patient is taken for laboratory medical examination. At this process, the patients are instructed not to scratch themselves even if they are itching and home cares prepared for discharging process .This help to reduce more infections and complications. Moreover, in this stage, the patients are instructed to isolate themselves from other people in the society, utilize their own clothing and even take bath using bath oils. Moreover, the patient should avoid any skin injury that is going to complicate the medical process (Walji .Kingston, 1994) Third step in the discharge of nursing care planning method include keeping the skin moist. The nurses are trained to apply epidemiological prescription to ensure the patient skin is moist and thus not to itch. This involves reducing the scales by applying the necessary medical bath oils and staying in a cool place free from any dust and high temperature. The patients are also provided with some injections and clothing necessary to reduce itching, smell and pain. In the next stage, the patients are nursed in a manner as to keep the wounds clean and to apply the necessary antibiotics carefully and skillfully. This ensures that the patients do not have pain and itching is reduced. The nurses take this opportunity to educate the family members on how to prescribe the medical drugs to the psoriasis patients and thus improved services. At this moment, the nurses must monitor the risk of infections, outcomes of the disease and lastly the implication of the bath oil to the skin (Papadopoulo s Walker, 2003). Lastly, some of the patients found to be stressed, stigmatized and psychologically affected are provided with advices or even referred to psychologists for guidance and counseling. The nurses have a goal to improve the mind perceptions of the patients and to positively impact on their health. The nurses consider some numerous patients factors in the process of discharging the duties. They have to make necessary recommendations in line to the Medicare guideline so as to ensure that psoriasis patients enjoy the best Medicare services (Braverman, 1998). In the process, they must have insurance and Medicare eligibility so as to ensure that the psoriasis patient has in-patient services and hospitalized for at least three consecutive calendar years for observation purposes. Secondly, they must observe the cognitive status and especially their safety awareness while in the discharging process. This helps in reducing unnecessary infections to both the nurses and other patients. The clothing and bed sheets of the psoriasis infections must be handled with a lot of care (Camisa, 1994). Lastly, the nurses should observe the illness history and the future falls of the patient. Moreover, other factors that should be observed in the planning and discharge of psoriasis patients includes; age, living situation and lastly the daily nutrition and activities of the patients. Conclusion The nursing process of any psoriasis patient does not just require observation of the two aspects discussed above. Rather than that, it require all the nurses and medical practitioners to maintain people medical services to the patients, educate them and plan for the discharge process well. This will help to improve the health of this skin condition victim and reduce society misconception about the disease.

Wednesday, November 13, 2019

Vietnam: The Mixture of Protests and Politics Essay -- essays research

  Ã‚  Ã‚  Ã‚  Ã‚  The United States was unjustified in its involvement in the Vietnam War because, in my opinion, the U.S had little justification to sacrifice thousands of innocent youths for political ideals. It was the longest and most unpopular war in which the United States fought. Many Americans on the home front protested their government’s involvement in the war. Many young Americans felt that there was no reason to fight for a cause they did not believe in, especially in such a strange foreign country. The civil rights movement also strongly influenced many of the war protests. This was because such a large percentage of minority soldiers sent over to fight were being unfairly treated. The African American soldiers were being ordered to the frontlines more often than white soldiers were.   Ã‚  Ã‚  Ã‚  Ã‚  Another vigorously protested topics of the Vietnam War was Conscription. Most of two million soldiers who fought in the war were chosen through the Selective Service program. The draft policy has been an imprint of America the Civil War. This policy has been used in every major United States war since. Young adult males were required to register for the draft when they turned eighteen years old. A lottery system decided who would be called to combat. If selected for the draft, the draftee had to serve 24 months of active duty. During the Vietnam War, the hostility Americans felt towards the draft erupted and caused major protests across the nation.   Ã‚  Ã‚  Ã‚  Ã‚  They are where many ways people protested the draft. Some eligible draft members avoided the draft by leaving the country for Canada, Sweden, and a number of other countries. Other men protested by publicly burning their draft cards.   Ã‚  Ã‚  Ã‚  Ã‚  Lyndon B. Johnson won the presidential election on November 1, 1964. Despite the tension between the â€Å"Doves† and the â€Å"Hawks†, president Lyndon B. Johnson stood by his policy of slow escalation. As he began his term in office in 1965, he was confident that his programs to better the nation would be established despite that â€Å"nagging little war in Vietnam†# as News Week reported it.   Ã‚  Ã‚  Ã‚  Ã‚  Protests have long been a way for people to display their difference in opinion and gain support. One of the many protests against the war that had a powerful effect on public opini... ...been involved in because it was against an unknown enemy in an unknown territory. The consequences of the war far exceed the benefits. The citizens during that period of time would definitely agree. The war caused a severe decrease in the countries moral. Many people no longer trusted the government and grew extremely skeptical of its actions. The recession soon after the war did not help in boosting the spirit of the country. The Vietnam war also exposed many of the United States‘ weaknesses. It showed that our government had planned poorly. It also showed that it was possible to resist the United States as a mass. There is a major difference between one disagreeing voice and a vast number of them. In the end the United States had devastating losses socially and economically. Protests and politics will always go hand in hand when the â€Å"sheep† disagree with the â€Å"herderâ€Å". Bibliography: - Nhu Tang, Truong. 1985. A Vietcong Memoir. New York: Harcourt Brace Jovanovich, Publishers - Dougan C. & Lipsman S. 1984 The Vietnam Experience: A Nation Divided. Boston: Boston Publishing - McDougal Littell. 2003 World History. United States of America - http://www.pbs.org/

Monday, November 11, 2019

John F Kennedy’s Rice Stadium Moon Speech Analysis Essay

Since the industrial revolution, countries have been competing against each other to see who is the most advanced in medicine, technology, and education.In 1957, Russia successfully launched the first artificial satellite, this had started the space age and the United States of America and the U.S.S.R. space race. President John F Kennedy delivered the Rice stadium moon speech in hopes of persuading the American people to support NASA’s intention to send a space craft to the moon. Kennedy attempts to do this by the use of syntax and ethos. Kennedy begins by trying to establish credibility with his student audience by the use of ethos. Kennedy is made an â€Å"honorary visiting professor† and states that his â€Å"first lecture will be very brief†. By putting himself into the position of a professor, he tries to convey to his student audience that he will teach them something important and to open their minds to him. He then lists how humans have advanced learning to â€Å"use skins of animals to cover them† to developing â€Å"penicillin†¦television and nuclear power†. By listing these advancements in mankind, Kennedy shows the audience his knowledge and gives them another reason to trust what he is saying. In gaining the audiences trust, Kennedy can easily persuade them to support NASA’s intentions of sending an aircraft to the moon. The word choice and sentence structure Kennedy uses to deliver his speech helps to persuade American citizens to support NASA’s intentions. Kennedy uses phrases such as â€Å"10,000 automobiles†¦as tall as a 48 story structure†¦ [and] as wide as a city block†. He uses lament terms to appeal to the commons man’s ballpark figure of everyday lengths and power. With better understanding of what Kennedy is saying, his student audience can support NASA with their acquired knowledge. He then states how his surroundings are â€Å"noted for† knowledge, progress, and strength. By his word choice he helps to instill a sense of pride for the homeland. This promotes nationalism among the audience and their desire for their country to be helpful.

Friday, November 8, 2019

Is YouTube Hurting our Kids Professor Ramos Blog

Is YouTube Hurting our Kids Since the mid 2000s YouTube has gotten very popular and it’s just been growing every year. But the one thing that we don’t realize is just how big is to big. Every day videos are uploaded in YouTube, the next big video will be shown on the Internet, and the next star. I see YouTube as tool that can’t be use right for are kids, but we also have to watch the dark side of YouTube. In discussion of YouTube, one controversial issue has been is YouTube safe for our kids. On the one hand, it doesn’t have enough filters contends to many uncensored videos online. Others even maintain it hurts them emotion and mentally and also some videos are mostly targeting are kids. My own view is as a parent I could relate it’s easy for us to just give them an electronic device to keep them distraction, but we also need to be careful what they are watching in article from USA Today states, â€Å"YouTube said it turned off comments on 625,000 videos and deleted 150,000 videos that were targeted by child predators.(Grahams, USATODAY). A CHILD PREDATOR uploaded a video on YouTube that could contain very bad content. Then again there are no relegation on who could upload a video. Like any other company in order to become big they need to protect their YoutTubers because they get a lot of views and a lot of billion on advertising. Like Logan Paul especially had a big c ontroversial issue for showing a real life dead body that was hanging from a tree in japan. In his video he laughs about it and doesn’t realize what effect people might take it. Had over six million views less than an hour been uploaded and most of his followers then again are kids that fallow him and of you look at his channel mostly dumb and outrages videos he does to promote. YouTube has a lot in their hands they can’t control even with their filter just installing the app is easy its free. If you go and look on the image on the left, you could see the rating is for Teen and that 23,448,364 are install either on their phones or tablets still not including computer. With no context letting the user what kind of graphic video you might see. My feeling on the issue are mixed. There is good information on YouTube how well-educated videos that are uploaded. In my experience I do use YouTube for day to day task like how to teach my sons how to read, how to do some fun activities, my son Andrew also likes to watch soccer videos and how to become a better goal keeper. YouTube has variety of good contents and followers to watch. In article by Forbes it sates, â€Å"What makes these YouTube educational channels so successful may be the very element of entertainment students may not receive in the classroom.† (Hua, FORBES) what some are true. I don’t blame my sons teacher in anyways but something he doesn’t get I’ll try to find someone in YouTube that could help us what issue there having and we could resolve it and I do notice it like for example we watching a video how to improve your word sounding this YouTuber called, â€Å"Pebbles Kids Learning† channel help him a lot it wasn’t bori ng to him he was having fun while watching this video on YouTube. Like what Karen states, â€Å"In fact, education videos are viewed twice as often as those found in the Pets Animals category.† (Hua, Forbes) so means that children and even teens use YouTube for education purpose. YouTube has also created a new App called YouTube for kids which is targeted only kids that are in the elementary age. Which G rated context that very education and fun to watch. What I learn so far is that being a parent I have to be more careful on what my sons are watching. I was born during 90’s we didn’t have much technology growing up as the only action I got to watch was when my dad was watching Alfonso Zayas (Mexican Actor in the Early 80’s) movies especially â€Å"La Risa En Vacaciones† collection those were graphics videos then again, my parents didn’t have filters. All we need to is just monitor on what there watching and explain to them it’s not good watch and if you have any concerns not afraid to ask. : Authors:Jefferson Graham USA TODAYSource:USA Today. 11/30/2017. Authors:Jessica Guynn USA TODAYSource:USA Today. 01/04/2018. Karen Hua , Forbes Staff  Jun 23, 2015 @ 12:28 PM

Wednesday, November 6, 2019

CMOE gone wild Essay

CMOE gone wild Essay CMOE gone wild Essay When you walk into CMOE there is such a converting and relax atmosphere. It doesn’t matter what your kids enjoy or their interest you will want to take them to CMOE not just because of what all you can observe there, but also because of how the staff acts and there goals and ideas. When talking to Emily Endress and Stephanie Terry I could quickly see that this isn’t just their job, it is also their passion, they want to bring the best atmosphere for kids to learn but have fun when they are learning, and there will be no boundaries on what they want CMOE to become. From the beginning of the interview all the way to the time I left I was nothing but impressed because of not just with the words they used to answer our questions but the way they answered them. To me in communications it’s not all about the words you use but all the other factors are just as important to me, such as their tone and all the non-verbal’s. When she answered the question about what led her to get involved in this type of work, you could see the fire and passion just light up in her eyes as she began to explain how she first got a part time job here and got the opportunity to work at the summer camp. She absolutely loved it, she didn’t have anything negative to say about it. She then led on to say that she had her teaching degree, enjoyed teaching but was not a fan of the traditional school setting. She wanted to be able to teach the things the kids had to learn like CMOE was doing, rather than books, paper and test setting. A job opened up at CMOE and she didn’t want anything less than that job. It just shows you that this wasn’t there last resort to a job, it was the exact opposite. They want to work here they want this type of job. CMOE is most definitely not your normal museum, it has pretty much been the same museum these last six to seven years. They know that is definitely time for change. To some people it is always just about how things places are operated, or what they have to offer, or even the people that work there. They are more worried about what they will observe when they are there to see how things are working all the time. What you observe at a place leaves a lasting impression. When I got the opportunity to visit CMOE the most important things I observed was the first impression, how everything was set up, and the staff that worked there. In life no matter what you are doing or where you are at or how old you are, first impressions are everything. You can redo a first impression. That is one of the main reasons that I knew the moment I opened the door at CMOE and I would get my first impression that, that would determine how the next 2 hours of the interview would go. When I walked through the door all I could see was warming, friendly smiles from the workers all the way to the youngest kids that were there playing. You would just know that everybody seemed to be in a good mood and that there wasn’t very much negativity in the room. My first impression was not only that I felt very welcomed but also that I was impressed by how everything was set up. When you go into a building I am always curious, first how is it set up, second why is it set up this way. You never want to have too much in the front room and you never want to have not enough. I noticed that when I walked in they had some pretty cool things to look at and some simple items that you could play with no matter how old you were. It almost like they were giving you a quick overview on what you were going to get to experience

Monday, November 4, 2019

W Essay Example | Topics and Well Written Essays - 750 words - 1

W - Essay Example Oligopoly involves a market with a limited number of sellers. Monopsony is market with several sellers and a single buyer. Chamberlin’s most outstanding contribution to imperfect competition is the theory on monopolistic competition. This theory provides that there are several consumers and producers in a market and no one has total control of the market price. There is an existence of non-price differences between products with limited barriers to entry and exit. In this market, the producers also have some level of control over prices. Chamberlin conceived production differentiation, which describes the ability of producers to charge different prices for the same product in different markets (Chamberlin 519). Robinson’s contribution to imperfect competition centers on monopsony, which was conceived in her book ‘The economics of imperfect competition’. The term is often associated with the purchase of labor where the employer possess the power to set wages which allows them to pay the workers less than their marginal productivity (Helpman 54). Alfred Marshall was an economist and the founder of neoclassical economics. Marshalls book the ‘Principles of Economics’ introduced the concepts of integrating demand, supply, cost of production and marginal utility. This book was widely used because it introduced radical changes on how to teach economics. Unlike other books, which were written is solely in paragraphs, the book incorporated diagrams to allow for better understanding. Marshall’s concepts made a significant contribution to neoclassical economics. Among these contributions is the analysis of price. According to Marshall, consumers act rationally and seek to maximize utility while producers seek maximum rewards. The equilibrium price and quantity can be determined by drawing a demand and supply curve. His analysis of price emphasized the cost of production as a

Saturday, November 2, 2019

Police Officers Injuries related to work and what ii the solution Essay

Police Officers Injuries related to work and what ii the solution - Essay Example This is mainly evidence with patrol police officers who receive injuries or meet their deaths when they are outside their patrol vehicles. Arguably, few professionals experience the injury threats that police officers face during their careers. Health workplace is the key to any effective and successful law enforcement department. The department of police should understand that healthy police officers who work under safety and healthy workplaces are able to better perform their duties and serve the community effectively. The department executives must ensure that police agencies support the police officers’ safety and healthy. For, instance, the department of police should incorporate adequate measures to protect the employees from the adverse threats, which they face during their operations (Gundersen and Robert 62). Police executives should ask several questions to ensure the police officers’ wellbeing is fully protected (Ball 47). For example, what are the basic health and safety measures should the police department ensures to its employees? During large-scale epidemics, such as fighting against a terrorist group, which are the appropriate safety and health measures to ensure the police officers are healt hy and are able to undertake their duties? What benefits should the police officers derive from the health and safety program? This essay aims at explaining the types of injuries, police officers face during the line of duty and the appropriate safety and health programs that police department should implement (Gundersen and Robert 65). The paper also purports to provide some considerations for strengthening the current safety and health programs. This document begins with explaining the various types of injuries, police officers face related to their duties (Ball 49). It further proposes several health and safety programs that police departments should implement and explaining their benefits and stressing that it is only through the

Thursday, October 31, 2019

Research skills Essay Example | Topics and Well Written Essays - 2250 words

Research skills - Essay Example The current logistic system at the port relies on the traditional approaches to clearing and forwarding of the goods at the port. The case study company has various logistic resources such as handling equipments, yards and labour. In addition, the company uses two separate logistics approaches, which include the import and export logistic processes. The import logistic process entails different activities such as vessels unloading by quay cranes and vessels anchorage at berths. In addition, it encompasses transportation of the containers to the yard cranes for the purpose of storage (ElMesmary, Song & Dinwoodie, 2014). The customs authorities inspect the containers in the various storage yards in order to provide an exit go ahead. Consequently, the logistics company avails the containers to the respective customers through tracks and railway system (Karmelić, Dundović & Kolanović, 2012). On the other hand, the logistic process for exports includes different steps such as entrance of the customers’ trucks into the terminals and handling of the containers from the trucks by lifters. In addition, the logistics company tractors move the containers to the quay cranes, which load them to the vessels. The logistics company model operates different activities regarding export and import processes. The current model aims at enhancing efficiency in the logistics process by integrating both export and import processes into a pipe flow. The pipe flow model comprises of various activities that link both export and import activities to reduce dwell time of the containers at the terminal. The model starts with vessel, which forms the imports’ process entry point. Three births follow the vessels, which enables three vessels to berth simultaneously at the terminal. In additional, a five quay cranes unload and the load the containers

Tuesday, October 29, 2019

Execution of Strategy Essay Example for Free

Execution of Strategy Essay Executives, or corporate-level managers, are in charge of many things governing the success of the company as a whole. Among these are developing a strategic vision and business mission, setting objectives, crafting a strategy, implementing and executing a strategy and evaluating the performance of the strategy. Strategies are especially important because of the value-creation process that occurs because of it. Sometimes, though, execution of strategies fail and the question here is â€Å"why? † One possible reason is that the strategies developed by the executives are too broad and do not take into consideration the environment of the firm at the operational level, which is the lowest level and the closest to the markets. One possible way to curb this problem is through a bottom-up approach, wherein the operational-level managers submit their proposed strategies and the corporate-level managers evaluate and approve these, or the top-bottom-top approach, wherein the corporate-level managers forward their suggested strategies to the operational-level managers, who make changes accordingly, and evaluate the said changes before approving the strategy. Supple Supply Chain According to the Merriam-Webster Online Dictionary (2007), the term ‘supple’ means to be able to easily adapt to new circumstances. When we say that a supply chain is ‘supple’, we simply mean that a firm is very flexible in terms of its ability to synchronize its functions and those of its’ suppliers to match the flow of service, information and materials with cutomer demand. A firm’s environment is constantly changing, especially in our day and age with the advent of technology which brings about major changes to the flow of communication. A firm that cannot take advantage of these changes is sure to fail. For example, the Daimler-Chrysler Corporation had a major problem with regards to the delay in production when a certain portion of its parts was just a tiny bit too large or too small; it would have taken ages for changes to be made. Today, however, using a program called ‘Powerway’, which ables the firm to collaborate more easily with their suppliers, the firm can now avoid delays by forseeing the problem and adjusting accordingly before it even occurs (Mayor, 2007). The best strategy a firm can employ to ensure a supple supply chain is to take advantage of the advancing technology, as the Daimler-Chrysler Corporation has done. The new programs developed by the IT industries offer a way for firms to know and understand the production and business processes to allow for quick response to changes in the firm’s market (Mayor, 2007). One thing to understand, though, is that one should not confuse a ‘supple supply chain’ with a ‘responsive supply chain,’ because a responsive supply chain is a strategy of the firm to counter uncertain demand wherein a supple supply chain is a characteristic of the supply chain. Reference http://www.cio.com/article/119301/The_Supple_Supply_Chain http://www.m-w.com/dictionary/supple

Saturday, October 26, 2019

Ryanair Internal and External Analysis

Ryanair Internal and External Analysis 1.0 Introduction Organisations need to establish clear corporate strategies in order to gain full competitive advantages. This objective report is to carry out an in-depth analysis of the both the internal and external environments of Ryanair by using the strategic models. Ryanair is a low cost passenger airline that operates short haul between Ireland, UK and Continental Europe (Gill, 2005). The analyses are important in order for the company to improve its competitive strategies and also achieve its organisational objectives. This will fulfill Porter (1996) theory that organisations need to continually evaluate their strategies in order to improve their business operations (Richard Lynch, 2000) 2.0 The analysis of low-cost airline environment and industry There are many strategic models that can be used to analyse an organisations internal and external environments (Richard Lynch, 2000). This includes PEST, SWOT, Value Chain, Porters five forces, Porters generic model etc. For the purpose of this report, the appropriate tools would be used in order to identify the problems and issues that are confronting Ryanair and find lasting solutions through the development of appropriate strategies. 2.1 Environment analysis of Ryanair using PESTLE model (P)olitical factors affecting Ryanairs operations Political situation in the Middle East is causing a hike in fuel prices and high maintenance costs which is affecting Ryanairs low price strategy (Penelope Butcher et al, 2005). Other political factors including terrorists activities have prompted Ryanair to increase its security measures thereby increasing high costs. This has adverse effects and impact on its low price objective. The changes in government policies such as the enforcement of climate change charges on airlines is affecting Ryanair business strategies (Penelope Butcher et al, 2005). The European Union (EU) abolished the duty free sales which affected the numbers of tourist passengers (Scholes et al, 2005). In February 2004, the EU ruled that Ryanair has been receiving state subsidies for its base airport at Charleroi Airport and this led to the repayment between à ¢Ã¢â‚¬Å¡Ã‚ ¬2.5 million to 7million to the regional government (Scholes et al, 2005). The EU also devised new rules to cover overbooking of flights and automatic compensation for cancelled flights (Scholes et al, 2005). (E)conomic factors that affects Ryanair operations and strategies Fuel price increases: The continuous increase in the price of fuels has made it difficult to meet it low cost objective (Penelope Butcher et al, 2005). The increase in air-flights price has made passengers to seek alternative cheaper means of transport such as rail thereby leading to loss of earnings. Fluctuating currencies: The instability in the price of US dollars, Euro and the British Pound is affecting the business operations of Ryanair because Ryanair engages in Fuel hedging and this could lead to high business risks. Potential economic recession and downturn: economic recession has had adverse effect on the airline industry due to a reduction in the number of travelers. (S)ocial/cultural factors effecting Ryanair business environments Aging populations: Aging populations travel less and also factors such as cocooning effect have prevented passengers from travelling i.e. terrorist activities countries like Afghanistan, Iraq, Pakistan etc (Penelope Butcher et al, 2005) Low cost strategy/wider demography: Lower cost of fares provided by Ryanair means that they attract wider demography of consumer The expansion of EU: The EU has increased the number of passengers travelling across Europe and been also been increase in business trips will lead to more customers base. (T)echnological factors affecting Ryanair business environments. Wireless technology expansion: The development of internet has increase online sales of air ticket and it is now used for online checking in Information and communication development: technological developments such as video conferencing, instant messaging, and mobile communications has led to less travelling for business travelers. Other developments: such as high-speed trains i.e. Euro star will lead to a decrease in air passengers and it will affect air passengers (L)egal factors Many new EU laws and regulations have affected the operations of Ryanair air. Other new EU laws which have legal rulings that are affecting the operations of Ryanair include overbooked passenger compensation, cancelled flight compensation and other laws. (E)nvironmental factors The promotion of environmental sustainability by the regulatory, governmental and non-governmental organisation has led to the introduction of other charges on the airline. These include carbon emission charges, climate change protection charges etc. The environmental factor has also lead to the introduction of voluntary carbon-offset charge from the airlines to the passengers. 2.2 Environmental analysis of Ryanair using Michael Porters five forces The first forces is applied to Ryan air and Porter (1996) identified five forces namely; threat of new entrants, the power of buyers, the power of suppliers, the threat of substitutes, and competitive rivalry. Threats of new entrants: New entrants protection by EU regulation- Many new competitors such as BMI, Easy Jet and other European airlines are being protected by the EU laws and price regulations according to European Union101 article 86 regarding competition and fair trade. There are barriers to entry that are faced by Ryanair in the past but some of these barriers have been reduced due to the increase in regional and secondary airports that are very lucrative for Ryanair business operations because the airports are less congested. Bargaining power of suppliers In the airline industry, the aircraft suppliers are two major players Boeing of the US and Airbus (European Consortium). There has been great competition between Boeing and Airbus which has averted price fixing and thus creates advantages for the airlines. In 2002, Ryanair set up a Dutch auction between Boeing and Airbus, and Boeing won the auction based on the fact that it gives better discounts to Ryanair (Stanley, 2005). The power of buyers The customers are more associated with lower costs and the internet has been used to exploit this. The strong desire for customer loyalty because of low switching costs is affecting Ryanair negatively. Threat of substitutes Alternative systems of transportation The alternative systems of transportation affect the market of airlines operations such as Ryanair. These include: Bus services such as Euro lines that have a European network of road transportation (Penelope Butcher et al, 2005) Rail services including Euro Star is creating a stiffer competitive environment for Ryanair. Videoconferencing: Technologies such as video-conferencing, web-mail, etc. have reduced the need for face-to-face meetings. This has greatly affected the turnout of business travellers. Rivalry among existing firms Ryan Air has many rivals including BMI baby, MytravelLite, Easy Jet, and Buzz. This competition has affected Ryanairs markets (Penelope Butcher et al, 2005) The analysis of the fives forces of porter and the PESTLE analysis indicate that Ryanair business environment is dominated by stiff competition which are affecting its operations. This has led to the development of new competitive strategies by the CEO. The strategies are entirely customer focused, based on providing low and competitive prices, excellent quality services and less operational charges on passengers as will be discussed below. 3.0 The analysis of the strategic capability of Ryanair and the identification of the key strengths and weaknesses (S)trengths of Ryanair Low cost due to its no-frills approach High financial capability- Ryanair has good financial capability that has a great impact on its finances and its ability to withstand increasing legislations and unfavourable economic conditions such as fuel price increase, unstable foreign exchange markets etc. (Ryanair corporate report, 2010) Good Customer Service- Ryanairs strategy is to deliver the best customer service performance among its competitors. Based on Association of European Airlines reports and its own published statistics, Ryanair has achieved highest punctuality, fewer lost luggage and fewer cancellations because it operates from low congested airports. Good technological base By utilising the power of Information technology such as internet, in January 2000, Ryanair converted its host reservation system from the BABS (British Airways Booking System) to a new system called Flightspeed, which it operates under a 10 year hosting agreement with Accenture Open Skies (Open Skies). High publicity: due to its chief executive Michael O Learys controversial issues High financial capability: see Appendix 1 (W)eaknesses of Ryanair Legislative issues with authorities Ryanair has been engaged in legislative issues with the Airline regulators and the EU commission. Secondary and provincial airports The use of secondary and regional airports by Ryanair has adverse effects on the passengers who spend more money to get to the cities. Over time customers may find this as big inconvenience. Prone to bad press Ryanair is perceived as arrogant and the slightest incident gets a lot of press coverage. Niche market Restricted expansion possibility 3.3 Ryanair strategic capabilities: value chain and core competences Low fares: The provision of low fare air tickets by Ryanair is the strategy in order to gain full market leadership. The low fares stimulate demand and the targets are business and leisure travellers. Ryanairs frequent Point-to-Point Flights on Short-Haul Routes. Ryanair provides frequent point-to-point service on short-haul routes to secondary and regional airports in and around major population centres and travel destinations has a major impact on the passengers who are keen to take short flights to their destination Low Operating Costs: Ryanair achieves its low operating costs by operating in secondary and regional airports where there are low congestion and less airport charges (Gill, 2005) Maximising and Utilising and the use of the Internet and other technologies: Ryanair has been utilising the internet technologies to improve its sales through online sales and the renting of its own servers for operations (Gill, 2005). This has led to an increase in its sales figures as shown in the account of the company. Improvement of operations by offering ancillary services: Ryanair provides ancillary services such as hotels, car rentals, in-flight sale of beverages, hostel rentals, internet services and holiday bookings in order to increase its sales and customer base. These services have increased the competitive positioning of the company over its main rivals such as BMI baby, easy Jet etc. Contracting out of services. Ryanair only maintained its own staff and services at Dublin Airport, aircraft handling, ticketing, baggage handling and other functions had been contracted out to third parties (Gill, 2005). 4.0 Conclusion Ryanair is a reputable European airline that has gained competitive advantages over its competitors through the implementation of appropriate corporate, business, marketing strategies. The application of low operational costs discussed such as use of regional and secondary airports, customer satisfaction and low price strategies have all made Ryanair a highly competitive airline that will continue to dominate the market. While its external environment has proved to be highly competitive and not very conducive to business, it appears that Ryanair strategic capabilities have helped to build and maintain its success.

Friday, October 25, 2019

The Book of the Duchess, the Parliament of Fowls, and the House of Fame

The Book of the Duchess, the Parliament of Fowls, and the House of Fame The Parliament of Fowls and the House of Fame are closely related to each other and to the Book of the Duchess, as all three of the poetry share several similar themes. Written between 1368 and 1380 they are some of Chaucer’s earliest works in which aspects of some of the great writers of his time are evident. There are three major themes intertwined within the three works, which Chaucer has added to the Dream Vision genre. The first work, possibly written from 1368-1372, the Book of the Duchess begins with the love-sick narrator finally falling asleep as he reads the sad love story of Seys and Alcyone (originally written by Ovid). He dreams that he is in bed early in the morning, then out hunting in the forest. He follows a dog down a path and finds a knight dressed in black who laments the loss of his lady. The narrator forces the knight to tell him about her, eventually learning that she is dead. The other hunters reappear, a bell strikes, and the narrator awakes. Written in the late 1370’s, the House of Fame consists of three books, and unfortunately is incomplete. A short prologue on dreams and an invocation to sleep precedes book one, which tells of the narrator’s visit to the Temple of Glass where he finds images, suggested by book four and other parts of Virgil’s Aeneid. Seized by a chatty golden eagle at the start of book two, he is carried up into the House of Fame, which is located in the heavens. There he sees, during book three, images of famous writers; in particular he sees how arbitrary Fame is. Beside the House of Fame he sees the Labyrinth, representing all the complexity of human existence. â€Å"A man of gret auctorite† (H... ...ay. Through the use of several references to famous texts, Chaucer helped explain his poetry to his audience at the time and to us now. Sources Cited Anthony. â€Å"http://www.sogang.ac.kr/~anthony/books/Med4.htm†http://www.sogang.ac.kr/~anthony/books/Med4.htm (3 May, 2003) Boitani, Piero. The Cambridge Chaucer Companion. ed. Boitani, Piero & Mann, Jill. New York: Cambridge University Press, 1998. Psonak, Kevin. â€Å"The Geoffrey Chaucer Website Homepage† Mar 5, 2003. http://www.courses.fas.harvard.edu/~chaucer/ (3 May, 2003) Robinson, F.N., ed. The Works of Geoffrey Chaucer. Boston: Houghton Mifflin Company, 1961. Stanbury, Sarah. â€Å"Prior† http://www.holycross.edu/departments/english/sstanbur/Prior.htm (3 May, 2003) Thundy, Zacharias P.. â€Å"THE BOOK OF THE DUCHESS: AN ELEGY OR ATEDEUM?† http://www.nd.edu/~zthundy/BD.html (3 May, 2003) Lohr 1 The Book of the Duchess, the Parliament of Fowls, and the House of Fame The Book of the Duchess, the Parliament of Fowls, and the House of Fame The Parliament of Fowls and the House of Fame are closely related to each other and to the Book of the Duchess, as all three of the poetry share several similar themes. Written between 1368 and 1380 they are some of Chaucer’s earliest works in which aspects of some of the great writers of his time are evident. There are three major themes intertwined within the three works, which Chaucer has added to the Dream Vision genre. The first work, possibly written from 1368-1372, the Book of the Duchess begins with the love-sick narrator finally falling asleep as he reads the sad love story of Seys and Alcyone (originally written by Ovid). He dreams that he is in bed early in the morning, then out hunting in the forest. He follows a dog down a path and finds a knight dressed in black who laments the loss of his lady. The narrator forces the knight to tell him about her, eventually learning that she is dead. The other hunters reappear, a bell strikes, and the narrator awakes. Written in the late 1370’s, the House of Fame consists of three books, and unfortunately is incomplete. A short prologue on dreams and an invocation to sleep precedes book one, which tells of the narrator’s visit to the Temple of Glass where he finds images, suggested by book four and other parts of Virgil’s Aeneid. Seized by a chatty golden eagle at the start of book two, he is carried up into the House of Fame, which is located in the heavens. There he sees, during book three, images of famous writers; in particular he sees how arbitrary Fame is. Beside the House of Fame he sees the Labyrinth, representing all the complexity of human existence. â€Å"A man of gret auctorite† (H... ...ay. Through the use of several references to famous texts, Chaucer helped explain his poetry to his audience at the time and to us now. Sources Cited Anthony. â€Å"http://www.sogang.ac.kr/~anthony/books/Med4.htm†http://www.sogang.ac.kr/~anthony/books/Med4.htm (3 May, 2003) Boitani, Piero. The Cambridge Chaucer Companion. ed. Boitani, Piero & Mann, Jill. New York: Cambridge University Press, 1998. Psonak, Kevin. â€Å"The Geoffrey Chaucer Website Homepage† Mar 5, 2003. http://www.courses.fas.harvard.edu/~chaucer/ (3 May, 2003) Robinson, F.N., ed. The Works of Geoffrey Chaucer. Boston: Houghton Mifflin Company, 1961. Stanbury, Sarah. â€Å"Prior† http://www.holycross.edu/departments/english/sstanbur/Prior.htm (3 May, 2003) Thundy, Zacharias P.. â€Å"THE BOOK OF THE DUCHESS: AN ELEGY OR ATEDEUM?† http://www.nd.edu/~zthundy/BD.html (3 May, 2003) Lohr 1

Wednesday, October 23, 2019

Difference Between Upload and Download

Difference between Upload and Download Introduction In computer networks, data is always transferred from one place to another in order to accomplish various tasks. This can be easily performed using Uploading and Downloading. These are the two processes which are used for transferring data between a client and a server. Uploading is the process of sending files including documents, pictures and videos from a client computer to a server. Downloading is the process of transferring files from the server to the client. UploadUploading means that sending files from our local system to another remote location such as a server, over the network. For an example, if we want to build a website, we should upload the required files, images and other content to the relevant server where we host the website. When considering the Internet, every time we send a request for a web page using a browser, the data containing our IP address and the web page we have requested, is uploaded to the server wh ere the requested page is available. The time needed to upload depends on the size of the file we send.Small text based files can be sent quicker than the larger music files, heavy video files, images or other large multimedia files. Most probably, uploading can be performed while doing other tasks on the computers. After uploading files to a server, it will be available for the other users, too. Download Downloading is transferring data or information from a server to our client computer. For example, the same files which have been uploaded to the server can be downloaded by another user to the hard disk of a local system.When considering the Internet, in order to view the content of a requested web page on a browser of the user’s PC, the web page content including the images are downloaded first from the particular server. The time cost for downloading a file depends on the size of the file. When the file gets larger, the time takes to download the file also increases. As t hese files are downloaded to a personal computer, only the user of the machine can access those files. Compare and ContrastBoth Upload and Download are used to share the required data within a computer network. The primary difference between these two terms is that the direction of the data is being transferred. In uploading, the data is sent from our system to another remote system while in downloading, the data is received to our system from a remote system. So download is the reverse of the upload process. In uploading, there should be enough storage space in the server or other remote system to keep the uploading files.In downloading, there should be enough free space in the hard disk of our personal computer to save the downloaded files. In uploading, the files may be accessed by all the users who have access to the server but in downloading, the files can be used by only the owner of the local system, who has the interest for those files. There are some risks in use of downloa ding because some files available for downloading may come from untrustworthy sites and so they can harm our computers. So we have to be careful when downloading from unknown sources.

Tuesday, October 22, 2019

Data Mining in CRM Framework Essay

Data Mining in CRM Framework Essay Data Mining in CRM Framework Management Essay Data Mining in CRM Framework Management Essay Data mining can be used to enhance customer relation management. The technique can be used to identify the trends in key business indicators. To do this, the customers will be classified into several clusters using the RFM model in order to identify high value customers. Data mining will be undertaken through association rules algorithms. Data Mining in CRM Framework for a Health Insurance Company We will thereafter measure the similarity, differences and modified differences for the mined data and base them into three sets, that is, emerging pattern rule, the unexpected change rule and added rule. We will utilize matching rule thresholds to derive all the types of possible rules and further explore the rules that exhibit significant change based on the degree of change under measurement. Current paper shall utilize data mining techniques to discover the spending patterns and the prevailing trends of behavior change. It will help the management to identify the potential changes in customer preferences. Identifying customer trends will help the company in decision making especially with regard to the policy preferred by the customers or will offer crucial insights with regard to the possible changes to policies, or the introduction of new product or services in line with the customer preferences identified through the data mining process. Data mining is a computational process aimed at discovering the prevailing patterns from large data set. This approach is very vital in analyzing critical activities for a firm based on the data available from various sources. This project seeks to analyze data mining applications in customer relations management specifically for health insurance company (Rai, 6). Rationale for Choosing the Topic Customer relation management is a management technique that utilizes company’s data banks to identify the preferences exhibited by their customers. This enables companies to better offer services by aligning their product offering to the customer preferences. For instance,health insurance company can utilize data mining techniques to identify key trends such as customer’s preferred insurance policy among other trends. Identifying this crucial trend is critical to a company’s survival. Selling insurance policy is the main business for insurance companies. Therefore, identifying the right insurance policies is directly influential to company survival. This, therefore, necessitates that clear customer relation management strategies are designed (Levy 6). Numerous research findings have shown that utilizing company data banks by deducing critical information about customers and identifying the underlying trends using classification algorithms and other data mining te chniques is the best technique to manage the existing and or prospecting customers. Problem Statement This paper seeks to identify key customer trends in health care insurance company. Specifically, the paper will use data mining techniques to identify preferred insurance policy and customer spending patterns. Further, the paper will show how health insurance company can utilize information obtained through data mining techniques to enhance customer relation management. Finally, the paper will show how this process can be used to ensure the company, not just survives but also succeeds. Customer Relationship Management Customer relation management is a strategy of customer management that integrates data from sales, marketing and other services. The strategy makes use of procedures and technology to help companies understand their customers better. In addition, the available information can be used to show the customer from different perspectives. Rai (4) identified customer relationship management as a customer centric approach that can help identify customer lifecycle. Rai (34) argued that is the best approach that a company can engage in order to retain customers and achieve customer satisfaction. Customer relation management is a concept that has been used for quite a long time now (Rai, 14). Evolution of data Mining Techniques in Customer Relation Management A huge number of businesses in very diverse industries have used this approach albeit, not in the same form as is done today according to Chorianopoulos and Tsiptsis (23). In the past, companies had to identify and keep customer background, spending habits in unconventional ways for instance memorizing by small businesses or keeping hard copy data for large companies. These companies would thereafter choose promotion strategies among other customer related decision based on this information. This is the same principal today. However, the methods of obtaining information and classifying such information have drastically improved. For instance, companies have a lot of information about their customer obtained from various sources which is stored in company’s data banks. This information can further be classified using specialized computer algorithms (Chorianopoulos and Tsiptsis 46). Using RFM models to Select and Segment Data RFM (Recency, Frequency and Money Value) is the most used model for selection and segmentation of collected data in order to make analysis easy according to Chorianopoulos and Tsiptsis (35). A firm can use RFM models to sort out the customers targeted from a huge list of customers to enable informed decision making. RFM models of data mining have the ability to make huge influences on a company’s success if the information made available is utilized well by a firm. Sung and Sang used the non-transformed RFM values as direct input variables for building models and then categorized customers into groups using cluster analysis. From the corresponding information marketing strategies and other customer, related activities can be planned based on the different customer clusters identified. On the other hand, Goldman argued that using data mining techniques, for instance using the RFM model of data mining has the effect of avoiding the time wasting and helps companies conserve †˜energy’ by pursuing the customers that the company who would offer the company little or no profits. By doing so, companies can generate better returns by focusing all their resources on the segments of customers who would give the companies better profit margins (Chorianopoulos and Tsiptsis 78). Role of Information in Fuelling Business Growth Information plays a very critical in the growth and development of businesses according to research finding by Levy (24). Consequently, the information in businesses databases can be very helpful in ensuring the success of the company. However, this information can only if it is utilized, so trends are deduced from the huge amounts of data. The information in the data bases is obsolete unless elaborate measures are put in place to ensure that it is accessed and grouped such that it shows important indicators and trends in relation to customer experiences and preferences. Once the indicators and trends have been identified, a company can use the information to design strategies that ensure they keep the customers and keep them satisfied too. The success in keeping customers loyal to a brand and satisfied has a direct positive relation with a company’s survival and success regardless of the industry in which the company operates (Levy 23). Proposed Project and Purpose The project that I have chosen involves the use of neural networks to predict the customer retention rate and also give the customer insight. The main aim of this because one of the most significant indicators of the marketing campaign is consumer behavior. This project is aimed at studying the behaviors of the customers so as to predict the retention rate. The project is also meant to give the company a model through which it can judge its market position in the future. This calculation gives the company a chance to calculate the profitability margin of all the portfolios that they have invested in. The process involved will be collecting data and then testing the data collected with data mining tools that will be installed in the system of the Java system used. Criterion Used Neural networks will be the process used to calculate the probability of the customer terminating his or her policy. Once the calculation is done, the results will then be categorized depending on the threshold. The calculation that is most significant result in this process is the ability of the project giving an accurate calculation. For the success of this project to be achieved, the project must give accurate results on the probability. This gives the company an accurate calculation of the performance of the portfolio. The performance of the portfolio then helps the company calculates the profit that is expected (Rai 56). I choose Neural networks over decision trees mainly because neural networks are more accurate than decision trees. Neural networks enable the users to come up with a classification of the results obtained. This will be very important in Insurance as the clients of the company can be classified depending on their probability of cancelling their policy. Decision trees do not allow the user to classify the data depending on the results obtained. This means that the first intention of creating a classification has failed. It is also very easy to create decision trees from the results obtained from neural networks. This means that neural networks enable the user to create a further analysis if the need arises. Decision trees though easy to use have a weakness when it comes to accuracy that is why I chose neural networks. Advantages The main reason why am proposing this particular project is because it has been successfully applied in many applications. Neural networks have been applied in learning, supervised and unsupervised applications with excellent results. The project also has a time saving quality. Neural networks do not require excessive training to learn the algorithm. Once the algorithm is installed in the Java application being used, it does not require any too much training. The results obtained are also very comprehensible and do not require a lot of time to comprehend them. Overcoming Challenges It is expected that there may be an objection that may arise if once the project is explained. One objection that may arise will be associated with the cost implementing the project. Neural networks are more expensive to install than decision trees. This means that anyone who looks at the cost may object the project. The response to this will be to explain the limitations that come with decision trees. It will be on no use installing a program that does not meet the needs of the company (Levy 34). The response to this objection will be to explain that the costs of this project will be recoverable easily in the future. All the necessary research has been carried out. I have also considered all the emerging trends that one needs to consider before engaging in any project. Plan of Activities Major Activities There are a number of activities that will be undertaken as illustrated in the work plan below; Data Collection Before conducting the data mining process, we will first schedule an interview with a client attached to the insurance company headquarters in Boston. The aim of this interview will be lay ground work and assess the prevailing conditions of the company’s data. Data Preparation After laying the ground work, all the available data- all the data that is available and authorized by the company- will be integrated and explored to identify how useful it can be in identifying or predicting the indicators required. Building and Validating Models At this stage, the data mining techniques and models will be built based on the available data and the goals for the project. Deploying the Models This task will basically be involved with putting the selected models into practice. Assessing the Identified Trends This process will involve assessing the trends identified by the data mining techniques in order to aid in the decision making. As mentioned earlier, the main aim of the project is to identify how data mining can influence customer relationship management. At this stage, the trends outputted will be assessed by the management. Data Sources The data to be reviewed will be sourced from the health insurance company data bases. There are numerous sources of data for an insurance company. Any data collected and stored by the company is important and will be used for this project. This include all the data stored in the company’s data bases and any other data collected in other ways, for instance interviews for the purpose of this project (Levy, 34). Special Tasks and Needs System Software To establish patterns and trends in a large set of data, in this case from the huge data base of the health insurance company, software with comparatively complex algorithms and data handling techniques are required to be installed in order for them to monitor and highlight the trends. Such software is available in the different operating systems versions. Technical Experts Data mining is a very delicate operation. Its success relies on the ability to identify the critical variables in the data set and the design of the most effective strategies of utilizing these variables to show or predict trends and patterns. Data mining techniques experts will be required so as to help identify and design the best models for the process. Data Mining Modeling This is by far the most important event. Data mining models are the real value behind the whole process. Regardless of the technique used a good data mining models has the ability to provide user-specific solutions. To identify the best model to utilize, the data mining experts sourced earlier will help the health insurance company management to choose the model that best suits their requirements. Items to be Produced For the purpose of this project, illustrations covering various operations of the data mining process and test reports will be provided. Evaluation This project will be judged based on the applicability and the ability demonstrated to solve the problem identified. The main objective of this project is to demonstrate how data mining techniques and tools can be used by a health care insurance firm to manage its customer relation operations, specifically customer retention rates and offer customer insights. The project success will, therefore, be pegged on the ability to demonstrate ability to use data mining techniques to identify patterns and trends using the most effective models of data mining, the effective application of the model, and the successful use of the trends and patterns identified to influence customer relationship with the insurance company (Rai, 34). Features to be Assessed Data Mining Models The model choice is the most crucial part of the data mining process as identified earlier. The justification and the process of identifying the best model and the subsequent successful use of the model can be assessed as an indicator of the success of the project. The overall effectiveness and success of the project is determined by the success in using the best model. Deliverables The outcome of the project will be the production of neural networks with the capability to assess the customer retention rates for health insurance company. The networks will not only have the capability to predict the probability that a customer will continue or terminate a policy, but will also have the capability to indicate the same even with changes to the costs of the premium. Specifically, there will be two neural networks attached to the two clusters of data- the probability contract will be terminated, and the probability contract will not be terminated cluster. Technical Content live CHAT The CRM theory states that the cost of acquiring new customers is always expensive, therefore, the business will always retain their customers by offering them with favorable policies and benefits that are customer friendly. Therefore, the insurance company will use business intelligence theories to ensure minimal cost of operation with increase database of clients. The business intelligence theories help the insurance company to identify new opportunities by developing types of policy covers that ensure customer satisfaction (Provost and Tom, 109). Predicting Customer Retention Rates To predict the chances that the company will retain its customers, the neural networks will be programmed to output a number between zero and one. This will indicate the probability that the holder of a health insurance policy will terminate the contract or not. Data will then be categorized into different sets based on a predetermined threshold of 0.5. Any figure above the threshold will be categorized under a threat of termination while any figure below the threshold will be categorized under no threat of termination (Levy, 34). In this case, the concern is more on the maximization of profitability by selecting the portfolio with the highest returns while at the same time keeping a good market share. To achieve this, the threshold will be set where the predicted rates of termination will be equal to the actual rates of termination. A threshold of 0.204 is set to predict an actual termination rate of 14.7 percent. This will produce an accuracy of 85 %. Further, to enhance the ability of the neural networks to predict the termination rate when premiums are varied, individual clusters will be subdivided into different bands. On the other hand, to improve the accuracy of the predictions, clusters will be split at the point where accuracy starts to reduce. This will isolate the policy holders based on the significance of the increase in premiums. Two separate neural networks will be deployed for each of the clusters to improve the prediction accuracy. Data mining techniques can be successfully used to help the company manages its customer relations. The techniques utilize the huge amounts of raw data which is correlated and segmented using specialized computer software into clusters. From this, patterns and trends of consumer behaviors can be deducted. For this project, raw data from health care insurance company was utilized to identify the rates of customer retention as well as to give different insights into consumer behaviors. This information can then be used by management to design customer relation strategies. The successes of these strategies have a direct impact on the success of the business, in this case, the health insurance company.